Frequently Asked Questions

Can’t I just get a template?

For sure. You can either get your own, or we can set it one up for you.

There are probably many scenarios where a template would be sufficient. But if you have any kind of specific needs, then they aren’t going to cut it. If you’re making an online store, there’s a good chance you’ll need some technical ability to set it up and maintain it. If your site is information-based, then are you able to get the exact content types you need? WordPress offers pages and posts out-of-the-box but if you want articles, events, job postings, etc., then you’ll need to know how to set them up.

The main issue with using templates without the assistance of a developer is that you just won’t be able to get it to behave exactly the way you would like. A theme can lock you into a certain way of displaying your information, and often code is required to change it.

Do you do SEO?

Yes, but perhaps not in the way people envision it. Really, SEO needs to be considered during the whole process of planning and creating a website, but people picture it as being the last thing you do. The SEO performed at the end of project is fine-tuning.

We discuss SEO more in a blog post.

Do you do Shopify sites?

Yes we do! Shopify is a great platform. Our focus is on WordPress because (1) it’s still more popular, (2) not all sites are E-commerce, and (3) Shopify sites have to be hosted by them. The last point is probably the most important one. To be stuck on their platform means you’re at their mercy for their prices.

However, there are likely many scenarios where Shopify would make perfect sense, and it gives a single point of contact for any issues you may have. Just know that development intervention might be costly if completed by one of their Shopify experts.

Do I have to use WordPress?

Only if you’re looking for a managed service. If not, then you can use one of our regular web hosting plans. While WordPress is our focus, you’re free to host using many other PHP CMSs (i.e. Drupal, Joomla, Grav) or frameworks (i.e. Laravel, Codeigniter, Symfony). You also have the option to set up Ruby, Python, and Node.js applications, but they will require a little more configuration on your part.

Do I need managed or unmanaged?

This really relates to how much you’d like to handle your website’s upkeep by yourself. Some more technically inclined people might prefer to handle things their own way, which would make unmanaged more appealing to them since it’s cheaper.

However, if you’re not interested in handling the nitty gritty details on your own, or you don’t feel like you have the technical expertise to do so, then one of the managed packages would make more sense. The main advantages of managed plans are peace of mind that things are taken care of, and less work for you to do.

Can I get managed WordPress using my existing hosting?

Maybe. The downside to this approach is that we wouldn’t have as much control over the server so some of our ability to maintain your site could be limited, and we wouldn’t be able to guarantee the same level of service. If you still would like to have us manage a site installed elsewhere, then contact us to make arrangements.